Refund policy

At Shopora, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
• Provide clear photos or videos of the product and packaging for verification.

• Returns are accepted within 7 days of receiving your order.
• Items must be unused, in their original packaging, and in the same condition as received.
• Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–10 business days.
• Refunds will be issued through the original payment method or an agreed alternative method